QA Manager

Thought Pennies Entertainment is a Role-Playing Game studio creating games focused on social storytelling. We celebrate diversity and a people-first approach to game development. We are fully remote.

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We are hiring a QA Manager to help develop, build, support, and manage our Quality Assurance processes and teams. The QA Manager is a lead role in our organization, demanding expertise and accountability. They will be a critical part of creating a testable, stable, and scalable game and platform.

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Our vision for a great fit is someone who has a technical background and contributes their experiences to day-to-day efforts, while building a team. A successful QA Manager will partner with all of our teams to identify and develop testing solutions that scale through all phases of production and into a Live, regularly updated, game environment.

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As a fully remote studio, Thought Pennies will depend on the QA Manager to manage a distributed team. This position will be an early thought leader, paving the way our team will operate into the future.

Responsibilities

• Work with stakeholders across all disciplines to implement testing solutions.
• Define, create, and maintain Test Plans, Test Design Documents, Exit Criteria and other testing-related documentation for Features and Releases.
• Implement and maintain bug/defect reporting requirements while providing guidance, training, and documentation.
• Work with Production to guide bug and task tracking workflows, including required information and acceptance criteria.
• Manage testing, feedback coordination, and bug triage of releases, including certification and testing requirements from external partners and platforms.
• Lead and develop a world class Quality Assurance team.
• Coordinate testing between QA teams and Feature Groups.
• Develop and evangelize testing automation efforts.
• Hands on testing, automation, and test plan development.

Requirements

• 6+ years of Game Industry Quality Assurance experience with pre-release and shipping games.
• Deep understanding and experience of console certification and PC release processes.
• Experience testing stores with in-game entitlements, with a plus for Free-to-Play.
• Experience working and testing in multiple streams and branches for multiple platforms.
• Experience working in Jira, or other bug tracking software, to track bugs and tasks.
• Experience implementing and using test automation tools.
• Outstanding communication skills.
• Experience testing regular updates for live games preferred.
• Experience with Unreal Engine 4+ is preferred.